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Ntelos contacted me said they would be moving from our area needed to switch to Sprint and my credit would be given I did as they instructed went into store returned the phone no credit given, paid on the early contract fee so it would not impact my husbands credit...
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1.0
#1323354
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Ntelos - Horrible

Forced to switch to sprint. Forced to get another phone. Less coverage and less data. Never again!
1.0
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#1091511
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Have Iphone 6 Plus Want Iphone 7 Plus Review

I'm still an ntelos customer and Been available fir an upgrade for 2 years now we do the upgrade every year plan .. can I still upgrade fir free even though sprint/ shentell has bought them out ?
3.5
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#1025279
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Had to move to the Richmond Va area from Roanoke Va because of my job only to find out that ntelos had completely left the area. No stores, no prescence nothing but bad service. Have called repeatedly asking them to let me out of my contract since they don't service my...
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#989134
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My name is Bonnie Mease, I've been a loyal customer with Ntelos for years now since they have transition to Sprint it sucks I've been waiting for a upgrade phone since July and they supposed to contact me from the Danville, Va store and I have not heard anyhing. The...
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Anonymous
Anonymous

Yes I agree sprint took over now bills me over each month I am done with sprint in Dec but there going to over charge me every month now I let the dam thing go credit is a jok...

Anonymous
Onemadmama

The lack of transparency with this merger is infuriating. Both of my daughter's damaged their phones in the same week and the insurance through asurion is telling me that our...

1.0
#957417
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went with Ntelos in Fall/Winter 2014. 3 phones. my husband and my sons phones have had no issues. I have had nothing but problems with mine. Mostly--- not ringing in when someone calls. They have replaced sim cards, done resets, and even replaced the phone several...
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1.0
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  • Customer service
#941200
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Ntelos Customer Care Review

They sold out to sprint, never contacted us. We did not find out until we went to store to check out resigning up for new phones.
4.4
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#929525
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We have been with nTelos for over 11 years. They usually did not have the latest mobile phone when every other mobile company did, but what they lacked in delay of product, they made up for with service and price. Ever since nTelos sold out to Sprint, my service has...
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#926608
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Never had any issues with ntelos. But since sprint took them over everything sucks. Prices went way up for less coverage. Nothing that was promised from this merger has happened. I'm paying $50 a month more for a LOT less data. My contract with sprint can not end quick...
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1.2
#913167
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Short Review on September 04, 2016

My interactions with NTelos local customer service in Lynchburg Va great...but Sprint merger, even though handled well by these reps that had to endure this, hase resulted in undependable performance frustrating. Bill outrageous with additional fees.
3.8
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#913013
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