Goodview, Virginia
Not resolved
1.1
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
0 comments

I have had service with nTelos since 2013 when I first got the service the lady quoted us the wrong rates and service was all messed up but the company fixed it without a problem once everything is straight now I haven't had a problem with my service sense until now when they said that they were merging over with some new company I've had problems with my internet very sucky they have been telling me over and over again to please be patient soon as everything is changed over you won't have any problem but the minute that I have a problem and the internet conflicts with finances and money that goes to them then you get a nasty manager that wants to speak to you in a nice nasty way about what the new company is not going to do vs. What the old company had been doing overall I just want good phone service that I pay all of this money for the new company needs to know good customer service because of right now they don't have it

This reviewer shared experience about not as described and wants this business to read this review and look into the issue (if any). This person is overall dissatisfied with Ntelos. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Ntelos.

Check out the best and the worst companies in Telecommunications category for more informed decision or compare Ntelos to other companies on our site.

Had an Experience with Ntelos?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like