66 views
New Reviewer
0 comments
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
2.5

After moving to Florida, my Ntelos phone does not have any service at all. Texts don't get sent or received, calls don't go through and are dropped, and the Internet won't load.

I've called the representatives numerous times and they keep telling me I am out of the service area and the only thing I can do is cancel my contact. In order to do that they are charging me over $500 for my cell phone, which I won't be using anyways if I switch to another carrier. I understand paying for the cell phone if I planned on keeping it, but I have no use for it. When I opened this plan they told me I had national coverage, which was the reason I decided to chose Ntelos.

I don't think I should have to pay the full price for the phone since I am out of the service area. I would also like to know why my planned monthly payment has not been put towards the price of the phone like they told me would happen.

Reason of review: Bad quality.

Location: Saint Augustine, Florida

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Ntelos Reviews

  1. 36 reviews
  2. 19 reviews
  3. 11 reviews
  4. 6 reviews
  5. 1 review
Ntelos reviews