Product: Ntelos Phone Service Clear all filters (0 of 46 reviews match)
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Ntelos - Horrible

Forced to switch to sprint. Forced to get another phone. Less coverage and less data. Never again!
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
Product
Ntelos Phone Service
#1091511
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Haha, what a joke of a company. You will be charged lots of $$, they will not care about your calls to 'support' and on top of that lovely bull *** -- every month you will see your bill go up and up and up and up. because you signed a contract. They know this, they...
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1.0
Lawrenceville, Virginia
Product
Ntelos Phone Service
I liked
  • Prices until they kept raising them
I didn't like
  • Bad reception
  • Them cancelling a contract and not making sure i was whole after
#814731
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Ntelos Phone Service Review

I called and tried to get phone Servace the guy got smart with me and hung up called back got a different person told me that I would have to take my phone to their store so that could download shut on my phone which would lock it to their Servace I wouldn't have Servace if it was free that can stick it up their a== but that would probiley like it sorry sorry bunch
1.0
Details
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Reliability
Website
Product
Ntelos Phone Service
#772101
Reply to reviews

The only reason I am still with nTelos is because one of my best friends works there and he is awesome at his job. I have never in my life been so unhappy with a cell phone company. I am paying $160 a month for 2 smartphones with unlimited talk and text and 10 GBs of...
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3.8
Product
Ntelos Phone Service
I liked
  • Prices until they kept raising them
  • Customer service
I didn't like
  • Bad reception
  • Lack of internet connection
#765959
Reply to reviews
Had problems with their auto pay as well. Their employees were rude over the phone and not helpful. My phone was shut off due to their mistake . Am ready to cut ties before they overcharge or umdercharge me for my balance every month. It appears I should have...
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Anonymous
Anonymous

If you change an account to auto-pay, they will start it on a date that generates a $10 late fee for each account you have. When you call customer service about the fee, the...

1.3
Elkton, Virginia
Product
Ntelos Phone Service
#758281
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We have been a customer for several years now. Went in store to ask if they knew Black Friday sales they said no! In the past we have upgraded our phone on Black Friday so we took a chance to wait till today well we go into the store for them to say they no longer even...
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MelissaClevenger69
MelissaClevenger69

Sold me a green dot card didn't activate and it was expired and didn't have the CVS code on so lost my money

3.0
West Portsmouth, Ohio
Product
Ntelos Phone Service
#740980
Reply to reviews
I have had nothing but issues! I went into the store to pay a bill 2 days later I checked my account low and behold, the guy used my card and charged $700.00 on my debit card! I called them to let them and to take it off and they told me that I went to a unauthorized...
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Product
Ntelos Phone Service
#707006
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After moving to Florida, my Ntelos phone does not have any service at all. Texts don't get sent or received, calls don't go through and are dropped, and the Internet won't load. I've called the representatives numerous times and they keep telling me I am out of the...
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2.2
Product
Ntelos Phone Service
#690662
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Hello there still having issues with ntelos. My husband and I cancelled our phone service back in NovembeR. We then owed them $700 for cancellation fees which I paid, through payments to my checking account. now it's may and a debt collector called my husband saying we...
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Anonymous
Anonymous

Absolutely *** holes who work for this company!

Product
Ntelos Phone Service
#634061
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NTelos issued me 2 phones but could not give any service where I live...about 20 miles from the store. Then they won't to charge me for restocking the phones and for service! The sales rep asked us to return the phones after 4 days because they could not give us...
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Anonymous
Anonymous

Still NO resolve.

Elkton, Virginia
Product
Ntelos Phone Service
#610311
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