Product: Ntelos Mobile Phone Service Clear all filters (12 of 12 reviews match)
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Had to move to the Richmond Va area from Roanoke Va because of my job only to find out that ntelos had completely left the area. No stores, no prescence nothing but bad service. Have called repeatedly asking them to let me out of my contract since they don't service my...
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nTelos Mobile Phone Service
#989134
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We have been with nTelos for over 11 years. They usually did not have the latest mobile phone when every other mobile company did, but what they lacked in delay of product, they made up for with service and price. Ever since nTelos sold out to Sprint, my service has...
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nTelos Mobile Phone Service
#926608
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Never had any issues with ntelos. But since sprint took them over everything sucks. Prices went way up for less coverage. Nothing that was promised from this merger has happened. I'm paying $50 a month more for a LOT less data. My contract with sprint can not end quick...
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1.2
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nTelos Mobile Phone Service
#913167
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This has been the most pathetic excuse of a merger I have ever seen in all my existence! I have now been to 4 Sprint stores and called 7 Sprint stores all together to try and figure out how to merge my Ntelos into Sprint. Ever since Sprint has become a part of...
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Anonymous
Anonymous

Be glad you are leaving. Prices after the merger go sky high for believe it or not worse coverage. And less data. You do not get what you are promised in this merger. There ar...

1.0
Product
nTelos Mobile Phone Service
I didn't like
  • Lack of education at every single store i visited
#895941
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Seemed like I've had nothing but problems with Ntelos. Some of the more recent problems are, not able to send or receive MMS on my Galaxy s5. It seems like this is triggered when I switch from WiFi to 4g and back. The solution they gave me was to turn off 4g in my...
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Anonymous
Anonymous

The whole merger with sprint is horrible. I wish ntelos would have thought about their customers before merging with these idiots. The whole promise of comparable plans and pr...

3.3
Product
nTelos Mobile Phone Service
I liked
  • Customer service
I didn't like
  • Service
#873963
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I've had ntelos for 7 years. Generally acceptable signal and service until recently. My parents have experienced a loss of signal, no longer making or receiving calls inside. My service is now doing the same thing. Called and logged the issues over 6 days. Now, no...
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nTelos Mobile Phone Service
I didn't like
  • Bad reception
#857511
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got a phone from ntelos kinda mid range on price not really expensive but not really cheap either which they said it was a good phone they all swear by it i was sitting on the couch my daughter tried to crawl on my lap phone fell maybe 2 ft screen went black so i had...
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1.1
Product
nTelos Mobile Phone Service
#844502
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Ntelos sucks.Its over priced, no data coverage,crappy signal. Their programming in the phones is 1982 based. Junk. I hate the last year of service& the sales people dont know squat. Do not buy ntelos. Wish i had kept verizon,had 9 years of trouble free service with...
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Anonymous
Anonymous

I have been so disrespected at the store, it is utterly astonishing how dis respected I was. Not just once but like 4 times at one check out. I filed a complaint and they se...

1.2
North Tazewell, Virginia
Product
nTelos Mobile Phone Service
#829566
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I signed up with Ntelos back in December 2015. From day one the device AND my iPhone 6 SUCK and I regret ever going to them!!!! The ONLY reason I ended up choosing nTelos was because they were the only company offering me a lower deposit. Unfortunately, my credit was...
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1.2
Cave Spring, Virginia
Product
nTelos Mobile Phone Service
#826378
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Ntelos Mobile Phone Service Review

#894164
2.5
Details
I noticed a decline in my coverage recently since sprint bought Ntelos. LTE is rarely available now. My fiancé has sprint she constantly has 4/5 bars while I sit with 1-3 and often in 3G. I was told that sprint is turning off and selling Ntelos' towers. I am very displeased with this tactic if it is true.
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Ntelos - Mobile Phone Service Review from Winfield, West Virginia

#873075
1.0
Details
Sprint buying out ntelos so how can I find out if my contract is up and see if I can drop sprint/ntelos and get a new provider and the service is horrible and getting worde
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Ntelos - Mobile Phone Service Review from Culloden, West Virginia

#828095
1.8
Details
Been a customer since 2004 and never have service been like this. I never rexieve my incoming calls miss docyor apts and important call due to this promblem i dont know how they can say they sell u 45month unlimited calls and 4g data when truth is it doesnt do *** unless im n wifi!! I think yhey should reembuse me the money i have spent over the last five months!
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