nTelos Mobile Phone Service Reviews

1.5
(4 reviews)
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We have been with nTelos for over 11 years. They usually did not have the latest mobile phone when every other mobile company did, but what they lacked in delay of product, they made up for with service and price. Ever since nTelos sold out to Sprint, my service has never been so bad. I mean, it is terrible. I am thankful that they grandfathered us in with our current contract which includes unlimited everything, but what good is everything...
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Never had any issues with ntelos. But since sprint took them over everything sucks. Prices went way up for less coverage. Nothing that was promised from this merger has happened. I'm paying $50 a month more for a LOT less data. My contract with sprint can not end quick enough. The shareholders of Ntelos really screwed their customers with this merger. I plan on contacting my state attorney general and filing a complaint. Sprint needs to keep in...
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This has been the most pathetic excuse of a merger I have ever seen in all my existence! I have now been to 4 Sprint stores and called 7 Sprint stores all together to try and figure out how to merge my Ntelos into Sprint. Ever since Sprint has become a part of Ntelos our service has dropped to ***. No 3G barely anywhere. MMS messages not sending. Always a signal at 1X. This is pathetic! We are paying almost $170 a month for NOTHING!!! ...
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1.0
I didn't like
  • Lack of education at every single store i visited
#895941
I've had ntelos for 7 years. Generally acceptable signal and service until recently. My parents have experienced a loss of signal, no longer making or receiving calls inside. My service is now doing the same thing. Called and logged the issues over 6 days. Now, no LTE service on any of my 3 phones in the area I live. Customer service is poor, promised a call back, "we have reported it to engineering." My guess is that there is no...
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I didn't like
  • Bad reception
#857511
got a phone from ntelos kinda mid range on price not really expensive but not really cheap either which they said it was a good phone they all swear by it i was sitting on the couch my daughter tried to crawl on my lap phone fell maybe 2 ft screen went black so i had to pay $100 for a new one didn't mind much woman said it was a one time payment....So got the new phone 3 months later similar thing happened so i tried upgrading my plan early as...
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1.1
#844502
Ntelos sucks.Its over priced, no data coverage,crappy signal. Their programming in the phones is 1982 based. Junk. I hate the last year of service& the sales people dont know squat. Do not buy ntelos. Wish i had kept verizon,had 9 years of trouble free service with Verizon..
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Been a customer since 2004 and never have service been like this. I never rexieve my incoming calls miss docyor apts and important call due to this promblem i dont know how they can say they sell u 45month unlimited calls and 4g data when truth is it doesnt do *** unless im n wifi!! I think yhey should reembuse me the money i have spent over the last five months!
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I signed up with Ntelos back in December 2015. From day one the device AND my iPhone 6 SUCK and I regret ever going to them!!!! The ONLY reason I ended up choosing nTelos was because they were the only company offering me a lower deposit. Unfortunately, my credit was ruined by my parents using my name and social for bills and whatever else.. (My family was very poor growing up) so naturally, most popular, good rated cell phone companies wanted a...
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nTelos Mobile Phone Service Review

#894164
2.5
I noticed a decline in my coverage recently since sprint bought Ntelos. LTE is rarely available now. My fiancé has sprint she constantly has 4/5 bars while I sit with 1-3 and often in 3G. I was told that sprint is turning off and selling Ntelos' towers. I am very displeased with this tactic if it is true.
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