We have had Ntelos for years!!! Never had problems with them until recently.
They permitted another person to active a phone on my account. The person called the customer service line several times trying to active the phone, but was unsuccessful (account was noted several times about this). The individual walked into a local store and activated the phone without issue. I am PISSED beyond belief!!!!!!!!!
I want the particular line taken out of contract no cost to me, but they won't do it!
They credited my account for $25 and want to reduce my bill by $20 a month for the mistake!! Filing a complaint with the FCC!!!
Review about: Ntelos Phone Service.