Contact Ntelos Customer Service
How to Reach a Person at Ntelos
Verified Contact Information
Customer Service Number:
-
1-540-946-3500
Ntelos Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Ntelos Phone Number
1 (540) 946-3500
Average Calls duration
2 minutes
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
100% phone
Common Reasons for Contact
Account, product/ service, payments and charges
Call Volume by Day
View full overview ›
Ntelos Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Ntelos Phone Number | 1 (540) 946-3500 |
| Average Calls duration | 2 minutes |
| Issue Resolution Rate | Low (0% reported full resolution) |
| Contact Method Distribution | 100% phone |
| Common Reasons for Contact | Account, product/ service, payments and charges |
Call Volume by Day
Contact Information
Corporate Office Address:
Ntelos, Inc.
1154 Shenandoah Village Dr
Waynesboro,
Virginia
22980
United States
Summary of Ntelos Customer Service Calls
59
TOTAL
CALLS
CALLS
01:32
AVG CALL
DURATION
DURATION
0%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Ntelos?
Payments and Charges Question:
- “Identify fraud”
- “Pay bill”
- “Paid bill n phone still not on”
Account Question:
- “Suspicious email”
- “Unlock a phone”
- “Password reset”
Product/ Service Question:
- “No internet service”
- “Problem with my service”
- “No internet”
Staff Question:
- “Sservice”
- “No service on Ntelos phone”
- “I want to discontinue service”
Return/ Replace Question:
- “Change number”
- “Change plans”
Activation/ Cancellation Question:
- “Activate”
Other Question:
- “Identity theft”
- “Landline”
- “Email setup”
Ntelos