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Ntelos Mobile Hotspot Plan Review

Your hot spot service sucks can never get connect I'm ready to go back to Comcast might cost more but at least I can get connect on a scale 1-10 you are a-10
1.9
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Amherst, Virginia
#894741
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Ntelos Mobile Phone Service Review

I noticed a decline in my coverage recently since sprint bought Ntelos. LTE is rarely available now. My fiancé has sprint she constantly has 4/5 bars while I sit with 1-3 and often in 3G. I was told that sprint is turning off and selling Ntelos' towers. I am very displeased with this tactic if it is true.
2.5
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#894164
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Short Review on July 18, 2016

Totally pissed off Sprint bought nTelos - I was a Sprint customer for 5 years and dropped them because their service became horrible, prices skyrocketed, and the billing unpredictable. I went to nTelos and they've been great. I have a great plan, awesome pricing, and great customer service that is all about to end.
#884763
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Short Review on July 11, 2016

They have been good to me. I have had NTelos about 5 years. like any *** phone company you're going to have issues. B+
#880609
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Seemed like I've had nothing but problems with Ntelos. Some of the more recent problems are, not able to send or receive MMS on my Galaxy s5. It seems like this is triggered when I switch from WiFi to 4g and back. The solution they gave me was to turn off 4g in my...
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Anonymous
Anonymous

The whole merger with sprint is horrible. I wish ntelos would have thought about their customers before merging with these idiots. The whole promise of comparable plans and pr...

3.3
I liked
  • Customer service
I didn't like
  • Service
#873963
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Ntelos - Mobile Phone Service Review from Winfield, West Virginia

Sprint buying out ntelos so how can I find out if my contract is up and see if I can drop sprint/ntelos and get a new provider and the service is horrible and getting worde
1.0
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Winfield, West Virginia
#873075
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Ntelos is apparently being bought out by Sprint. Customer service reps tell us that we have to make an appt with a local store to switch our cell devices over in order for them to work on new network...I've called repeatedly, local stores wont answer so we leave...
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1.0
Oak Hill, West Virginia
I didn't like
  • Treat me like im a convict
  • Poor customer service
#869585
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Ntelos Phone Plan Review

I am sick of this my phone has been turned off three times for nonpayment each time money was in account and your employee messed up and i lost service because of there mistake i like your service but am thinking about changing once or twice maybe but three times seems like it will keep happening want to upgrade and get new phone and plan but now unsure
3.1
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Redwood, Virginia
#869177
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Ntelos Customer Care Review

Managers and employees were rude.
1.1
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Wallback, West Virginia
#864884
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I've had ntelos for 7 years. Generally acceptable signal and service until recently. My parents have experienced a loss of signal, no longer making or receiving calls inside. My service is now doing the same thing. Called and logged the issues over 6 days. Now, no...
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I didn't like
  • Bad reception
#857511
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