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I was a loyal customer for 18 years with Ntelos, starting when they were Primeco. I stayed with Ntelos and never complained, and even referred people to Ntelos for service. I received notice that Ntelos was suspending its East Coast service and I would need to change...
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I didn't like
  • Being bullied after they went oob
#854314
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I have had service with nTelos since 2013 when I first got the service the lady quoted us the wrong rates and service was all messed up but the company fixed it without a problem once everything is straight now I haven't had a problem with my service sense until now...
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1.1
Goodview, Virginia
#845158
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got a phone from ntelos kinda mid range on price not really expensive but not really cheap either which they said it was a good phone they all swear by it i was sitting on the couch my daughter tried to crawl on my lap phone fell maybe 2 ft screen went black so i had...
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1.1
#844502
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Ntelos Mobile Hotspot Plan Review

Ntelos
#894741
1.9
Details
Your hot spot service sucks can never get connect I'm ready to go back to Comcast might cost more but at least I can get connect on a scale 1-10 you are a-10
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NTelos Mobile Phone Service Review

Ntelos
#894164
2.5
Details
I noticed a decline in my coverage recently since sprint bought Ntelos. LTE is rarely available now. My fiancé has sprint she constantly has 4/5 bars while I sit with 1-3 and often in 3G. I was told that sprint is turning off and selling Ntelos' towers. I am very displeased with this tactic if it is true.
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website

Short Review on July 18, 2016

Ntelos
#884763
Totally pissed off Sprint bought nTelos - I was a Sprint customer for 5 years and dropped them because their service became horrible, prices skyrocketed, and the billing unpredictable. I went to nTelos and they've been great. I have a great plan, awesome pricing, and great customer service that is all about to end.
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Short Review on July 11, 2016

Ntelos
#880609
They have been good to me. I have had NTelos about 5 years. like any *** phone company you're going to have issues. B+
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Ntelos sucks.Its over priced, no data coverage,crappy signal. Their programming in the phones is 1982 based. Junk. I hate the last year of service& the sales people dont know squat. Do not buy ntelos. Wish i had kept verizon,had 9 years of trouble free service with...
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Anonymous
Anonymous

I have been so disrespected at the store, it is utterly astonishing how dis respected I was. Not just once but like 4 times at one check out. I filed a complaint and they se...

1.2
North Tazewell, Virginia
#829566
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Been a customer since 2004 and never have service been like this. I never rexieve my incoming calls miss docyor apts and important call due to this promblem i dont know how they can say they sell u 45month unlimited calls and 4g data when truth is it doesnt do ***...
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1.8
Culloden, West Virginia
#828095
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I signed up with Ntelos back in December 2015. From day one the device AND my iPhone 6 SUCK and I regret ever going to them!!!! The ONLY reason I ended up choosing nTelos was because they were the only company offering me a lower deposit. Unfortunately, my credit was...
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1.2
Cave Spring, Virginia
#826378
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Haha, what a joke of a company. You will be charged lots of $$, they will not care about your calls to 'support' and on top of that lovely bull *** -- every month you will see your bill go up and up and up and up. because you signed a contract. They know this, they...
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1.0
Lawrenceville, Virginia
I liked
  • Prices until they kept raising them
I didn't like
  • Bad reception
  • Them cancelling a contract and not making sure i was whole after
#814731
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Received my first bill with Ntelos, called to discuss and understand. Was okay with it. I knew it was going to be high for the first one. Girl offered to set up auto pay that day and told me it would draft that night and I would get 5 off my next bills for setting...
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3.7
I didn't like
  • Should have offered to split the issue
#809654
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Lying thieves! They left our area and cancelled service here. We were told service provided until Nov. 15 2015, phones stopped working on Oct. 15 2015. We called Ntelos and was told our phones may be slow but should still work, they did not work at all! On top of that...
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Anonymous
Anonymous

Same here with the charging me for a month of service I didn't use. Then when the collection agency called me they are now telling me the charge is a disconnect fee for not c...

#801585
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The only reason I am still with nTelos is because one of my best friends works there and he is awesome at his job. I have never in my life been so unhappy with a cell phone company. I am paying $160 a month for 2 smartphones with unlimited talk and text and 10 GBs of...
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3.8
I liked
  • Prices until they kept raising them
  • Customer service
I didn't like
  • Bad reception
  • Lack of internet connection
#765959
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