NTelos - nTelo
Stop buying from nTelo unless you are prepare to pay for the surprises. If you are not aware of unintentional roaming charges such as losing the connection from nTelo tower and automatically switch over to other company towers, that's roaming, and you will end up paying for the surprises.
Customer Service Representatives are ruled and not friendly and they make you feel like ***. Putting up with the contract and there is two months left on the contract and they will not allow you to terminate the contract without the early termination fee of $175 even though there is only two months left. They wouldn't even pro-rate it for the remaining two months which is less than the $175.
If you ever tell them you are in a hardship, they will not give a *** about it either. They will transfer you from one department to another and tell you they do not handle that in their department. If you finally got a hold of someone; guess what? That person is trained to say "NO" to everything that you ask!
Do you want to do business with nTelo? *** No! That's right. Let's say it again. nTelo HELLNO nTelo HELLNO nTelo HELLNO.
I can't wait to see them go out of business.8ada115