Home  »  Company Reviews  »  NTelos

NTelos

Rating:
25 complaints

NTelos Icon

NTelos social reviews and reports. Join community by posting your own comments or complaints.

nTelos Wireless is a regional cellular operator offering its services in the mid-Atlantic region. The company is a part of Ntelos, who also operates landline telecom services in Virginia and West Virginia. Ntelos has been on the market since 1897 and Ntelos Wireless began its operations in Virginia in 1997. Ntelos also has a wholesale strategic alliance with Sprint Nextel. At the present time, the corporate office of the company is based at

Post Office Box 1990

Waynesboro, VA 22980. The customer service department of the company is available at 1-877-4-NTELOS (1-877-468-3567). Please try to contact NTelos Customer Service directly prior to posting any complaints on this site.

Best Consumer Reports

NTelos Complaints & Reviews

NTelos Reviews

Anonymous
NTelos sucks

Paid my phone bill on the 18th due the 22nd shut my phone off tried to call them and they are closed on the weekends what phone company don't have customer service now I am wit...

#291139
Jan 23, 2012
31

Ntelosqu...
NTelos - Dishonest and unfair

On Oct 15th I purchased a cell phone from Ntelos Wireless, I was told that if the phone service didn't work where I live to return the device and I would only have to pay a restock...

#276559
Nov 22, 2011
237

Joe.arnold
NTelos NEEDS 2 FOLLOW UP!

I worked 4 them. my boss quit and took 2phones in my name and my social.without me knowing it. he paid the bill for 3 years and then suddenly stopped.the account was sent to collec...

#272030
Nov 01, 2011
193

Jeremyck
NTelos Internet

I had nTelos for over a year and had to move to Florida and had to cancel my two phones and mobile internet service. They worked out a deal with me saying I would have to pay $350...

#266413
Oct 06, 2011
324

KT926
NTelos has said one thing and done another since day one

My husband and I have been with Ntelos since Aug of 2010. We were told that we could use an unlimited plan in our area since we would not need roaming because our sprint phones wor...

#261338
Sep 12, 2011
400

Sickofce...
NTelos - Stay away for

On the 13th of July 2011 I contacted Ntelos about their Two Unlimited Nationwide Smartphones for $99.98. We receive the phones on the 14th and being to use them. On the 18th I get ...

#251160
Jul 25, 2011
602

TraceyNo...
NTelos - Smith Mountain Lake vendor - terrible experience!

I bought an nTelos air card and a one year service contract from a local dealer near Smith Mountain Lake VA. It's just over one year and I called to cancel the service. They ...

#238114
May 17, 2011
539

Unhappyc...
NTelos Customer Service Sucks

I called NTelos "NO" customer service because in error my account had been set up with an automatic payment from the bank that was $2 less than the monthly bill. (The payment amoun...

#235117
Apr 30, 2011
647

Vsha64
NTelos

OK I wrote a complaint about NTELOS Wireless. This is what I wrote: WORST WIRELESS COMPANY....DONT EVER GET ANY PHONES FROM THEM...PHONES HAVE NO SERVICE AND THEY W...

#234042
Apr 24, 2011
600

Vsha64
NTelos WIRELESS

WORST WIRELESS COMPANY....DONT EVER GET ANY PHONES FROM THEM...PHONES HAVE NO SERVICE AND THEY WILL TELL YOU TOO BAD. I COMPLAINED AND COMPLAINED BUT THEY TOLD ME THAT I HAVE TO KE...

#232981
Apr 18, 2011
620

Tduncan1...
NTelos switch & scam

Applied online for service for two lines. Charged for Two phones @ 29.95 each plus tax. No mention of a deposit being required. Received an email order confirmation, everything goo...

#227575
Mar 19, 2011
792

Anonymous
INTelos Sucks

I moved from WV to KY. Couldn't get wireless service in KY. Called Intelos and they told me they would not cancel my contract, basically told me to drive to where I could get...

#226643
Mar 14, 2011
709

Changing
NTelos Steals Deposits

Put a $250.00 deposit down on my ntelos phone. Was a day late paying on my bill 3 times and decided I could no longer keep ntelos because it was impossible for me to get a new phon...

#218677
Jan 28, 2011
579

Anonymous
NTelos - Bad deal all the way around--Buyer Beware

Sold me a droid Hero in march of 2010 the phone had many issue short of not working--I called and called and called to resolve and finally in October 2010 I disconnected the servic...

#211380
Dec 13, 2010
467

Rookiefed
NTelos not fufilling their legal end of the contract

I'm not receiving any text messages for up to 7 days after they are sent to me. I cannot send picture messages to family members also on Ntelos. I am experiencing dropped calls...

#209286
Nov 30, 2010
543

HELLNO
NTelos - NTelo

Stop buying from nTelo unless you are prepare to pay for the surprises. If you are not aware of unintentional roaming charges such as losing the connection from nTelo tower and au...

#202115
Oct 11, 2010
721

Anonymous
NTelos phone contract a ripoff

Ntelos contract sold to my grandson Patrick Henry mall in Newport News, not a store but a booth. Does your company hire fast talking rip off salesman, on commission who are also ru...

#200118
Sep 26, 2010
850

Anonymous
NTelos - Deceitful contract,rude salesman, delay cancel, not understand what no mean

Salesman Joshua Ruiz at vcu patrick Henry, 12300 Jefferson Ave, Newport News, va 73606 sold my visiting grandson, Stephano Haverland, a ntelos contract, 9/25/10. Ask for cancelati...

#200116
Sep 26, 2010
712

Handr.bo...
NTelos Wireless Phone

Ntelos is great so far as our data and calling plan however its FREAKING impossible to upgrade a phone without buying out a current contract! Been with them for 7 fr...

#192941
Aug 07, 2010
1208

Bryanewr...
NTelos

They cut my phone off because someone made a mistake on my account me and my wife does not own a check book i tried to talk to customer service and they would not help me at all i ...

#191586
Jul 28, 2010
654

Kitkat1234
NTelos is a rip-off. The broadband card issued to me is defective. I say stay away from nTelos.

I am so mad at the rude treatment from nTelos. I am warning all my friends and other consumers to steer clear of this company. The broadband card has a defect, it breaks with use...

#185145
Jun 09, 2010
786

Slburton
NTelos SHOULDN'T BE IN BUSINESS

For two to three years, this company charged my husband for a texting service that he never used. The sup. reviewed his acct. saw he never used it and still only credit back a thir...

#176901
Mar 31, 2010
462

Ctroamer1
NTelos imploys liars!

I have an account with Ntelos wireless which includes 3 phones on a family plan. I've had the account since October of 2008. I've never had a problem with the actual phone ...

#158244
Sep 30, 2009
683

Katlr29
NTelos - No greg! proves my point exactly!

If the reviewer has inside information for this company and i am to assume is being truthful regarding there has never been a "greg" as supervisor, then that proves my point abou...

#150874
Jul 09, 2009
961

Katlr29
NTelos wireless insurance scam

My phone charger pins broke so i could not charge my phone. the store told me to file a claim, even though i was there to purchase a new phone. but because i did not know specifica...

#129710
Jul 31, 2008
1440
Reviews 1-25 of 25

Related Information

Cellular Phone
Cellular telephone (also called mobile telephone) became irreplaceable in everyday life of any civilized modern person. Its concept was created by AT&T after the Second World War, but at that moment no technologies for its creation were available. The first cellular telephone for widespread use was presented by Motorola in 1983 and it worked by means of short-wave analog or digital telecommunication in a wireless connection established between a telephone and a relatively nearby transmitter. Tern 'cellular' is used because the system works many base stations divide thus a service area into multiple 'cells'. Cellular calls are transmitted from base station to base station while subscriber travels from cell to cell, like it was practiced in first car (mobile) phones.

Featured Complaints